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  • NEW! Customizable Products
    • Roll & Smoke
      • Rolling Papers
      • Rolling Trays
      • Grinders
      • Cones
      • Rolling Machines
      • Lighters & Matches
      • Ashtrays
      • Filter Tips
      • Scoop!
      • Pipes & Accessories
    • Contain
      • Stash Tins
      • Apothecary Jars
      • Silicone Jars
      • Toobs
    • Drink & Eat
      • Flasks
      • Koozies
      • Drinkware
      • Coasters
      • Lunch Boxes
    • Wear
      • T-Shirts & Sweatshirts
      • Headwear
      • Sunglasses
      • Lanyards
      • Hat Pins
      • Under Things
    • Silicone
      • Silicone Jars
      • Silicone Ashtrays
      • Silicone Flying Discs
    • Other
      • Trade Show
      • Novelty
      • Flying Discs
      • Boards
      • Vapes
  • Ready to Ship Products
    • Blank Grinders
    • Blank Scoop!
    • Rolling Papers
    • Blank Lighters
  • Customer Access
  • Meet Brandin' Man!
Log in
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Home CUSTOMER SERVICE

Customer Service

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Ordering
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account Information
Shipping & Delivery
Orders must be paid for in full prior to shipments. We will update your account when tracking is available and the carrier used. We offer free shipping on Custom Printed Papers only. Other products such as lighters will require haz mat fees which we include in your quote/invoice. 
Privacy & Security
We do not share any data with 3rd parties. We are committed to keeping your personal information secure and private. We will NEVER sell, rent, give or offer your name or any other information about you to any other company or individual for any type of solicitation. We value your business and the trust that you place in us and would never misuse your information.
Returns & Replacements
We are a Custom product manufacturer and will replace any defective products if necessary. However during our ordering process we will require you to sign off on all custom printing so you have many opportunities to approve your artwork. We do not give refunds for incorrect artwork that has been approved. 
Ordering
You can order directly from our website or place your order by calling sales/customer service @ 1.888.941.8427.

Payment, Pricing & Promotions
We accept the following method of payment for all online orders.
  • Visa 
  • MasterCard
  • Discover
  • American Express
  • Direct Deposit
  • Checks
Viewing Orders
You can login anytime to your account. If you need a password reset please click here.
Updating Account Information
Once your logged into your account you can edit all the account information if necessary. Please note you need to update your billing and shipping address with our help desk or call your rep if we are processing an order and the shipping information has changed.
TH Custom Promos

4061 Forrestal Ave.
Unit 1
Orlando, Florida 32806

1.888.941.8427 (THCP)

1.888.941.2FAX (2329)


Need to make a payment? "Save As"

Use Our Credit Card Auth Form

Use our website to place your order.
Use our new "Installment Option".

Lighter
Lighter
Lighters & Matches
Lighters & Matches
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